- Collection of Personal Information:
We may collect personal information from you, including your name, email address, phone number, delivery address, and payment instrument details when you set up an account or make a transaction on our Platform. This information is provided voluntarily by you when you create an account, place an order, or subscribe to our newsletter. We may also collect correspondence or feedback you send us, as well as information shared by other users or third parties about your activities on our Platform.
- Use of Personal Information:
We use the personal information we collect to provide the products and services you request, process your orders, improve our customer experience, resolve disputes, prevent fraud, and communicate with you regarding offers, updates, and promotions. We may also use your information for market research, to understand user preferences and behavior, and to personalize your experience on our Platform. With your consent, we may access additional information on your device, such as SMS, contacts, and location, to enhance our services and offer relevant products.
- Sharing of Personal Information:
We value your personal information and do not disclose it for third-party marketing purposes. However, we may share certain information with trusted business partners, service providers, and affiliates who assist us in delivering our products and services to you. These entities are bound by confidentiality agreements and are only permitted to use your information as necessary to fulfill their designated tasks.
- Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technology, secure servers, and strict access controls to safeguard your data. In the event of a data breach or security incident, we have protocols in place to address the situation promptly and notify affected individuals as required by applicable laws.
- Cookies and Third-Party Links:
- Access and Control of Personal Information:
You can access and update your personal information by logging into your account on our Platform. From the “My Account” page, you can view your order history, update your payment and delivery addresses, and manage your preferences. If you wish to delete your account or have any concerns regarding your personal information, you may contact us using the information provided below.
- Children’s Information:
Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from individuals below the age of 18. If you are under 18, please use our Platform under the supervision of a parent, legal guardian, or responsible adult.